Lost & Found

If you’ve misplaced an item while traveling through CIRA, the best way to recover it depends on where the item was lost. Please review the options below so your inquiry reaches the right team as quickly as possible.

Items Lost in the Terminal or on Airport Property

If your item was lost inside the terminal, in public areas,
or elsewhere on airport property, please contact the Airport Authority office:

Phone: (309) 663-7384

Email: heidi@cira.com

Recovered items are logged and held in accordance with the
Airport Authority’s Lost and Found Policy

Items Lost at the TSA Security Checkpoint

If your item was lost during the security screening process,
contact the TSA directly:

TSA Lost & Found: (309) 830-6420

Lost & Found

Items Left on an Aircraft

Items left onboard an aircraft, including in seat pockets or overhead bins, are handled by the airline. Please contact your airline directly for assistance. 

Airline

Lost Luggage

Lost and Found

Allegiant 

(866) 719-3910

chargerback.com

American Airlines:

aa.com/baggage

chargerback.com

Delta

(800) 325-8224 or delta.com/bag-claim

 

United

   

Helpful Tips

  • Provide a detailed description of the item, including color, brand, and any identifying features. 
  •  Include the date, approximate time, and location where you believe the item was lost. 
  • Recovery times may vary depending on the item and where it was found. 

CIRA is committed to helping reunite passengers with their belongings whenever possible. We appreciate your patience and encourage you to reach out as soon as you realize an item is missing.

Have More Questions?

If you have more questions, or need help booking your flight, call +1 (309) 663-7383 or email CIRA@ciracom.

Our team is here to help!