Main Level
Upper Level

Main Level Includes

  • Airline ticket counters
  • Rental car counters
  • Turbo Grill & public lounge
  • Mother’s lounge
  • Elevators, escalators & stairs
  • Main entrance & terminal access
  • TSA security checkpoint
  • Baggage claim
Main Level

Upper Level includes

  • Gates (5, 6, 8, 9)
  • Restrooms
  • Recycling
  • Dining – Jetstream Restaurant + Radar Bar
  • Relax & Recharge
  • Escalator / Stairs
    Elevator
  • Conference Rooms (1, 2, 3)
  • Airport Operations Office
  • Airport Authority Offices
  • BN Convention & Visitors Bureau Offices 
Upper Level

Current airline ticket counter guidelines include:

  • American Airlines: The ticket counter typically opens two hours before scheduled departure and closes according to the airline’s daily schedule.
  • Delta Air Lines: The ticket counter generally opens two hours prior to departure and remains open for a period following the scheduled departure time.
  • Allegiant Air: The ticket counter opens two hours before scheduled departure. Please note that check-in closes 45 minutes prior to departure.

Additional airline service may have different operating hours. For example, United Airlines is scheduled to begin service to O’Hare International Airport (ORD) from CIRA, and ticket counter hours will be updated once flight schedules are finalized.

Please note: Terminal, security, and ticket counter hours may vary based on the daily flight schedule. Passengers are encouraged to check with their airline for the most current information before arriving at the airport.

Have More Questions?

If you have more questions, or need help booking your flight, call +1 (309) 663-7383 or email CIRA@ciracom.

Our team is here to help!